Privacy Policy
Last updated: September 2026
This policy explains what USA Cooling Techs collects when you visit usacoolingtechs.com or call the number shown on this site, and who that information is shared with.
Information we collect
- Call information. When you call, we receive your phone number, the time and length of the call, and whatever you tell us during it, such as your name, the address or ZIP code of the home and a description of the problem.
- Website usage. Pages viewed, referring page, approximate location derived from IP address, device type and browser.
- Advertising identifiers. When you arrive from an advertisement, the URL may carry click identifiers and campaign parameters such as gclid, gbraid, wbraid, utm_source, utm_medium, utm_campaign, utm_term and utm_content.
Cookies and ad click identifiers
We store the advertising identifiers listed above in a first-party cookie on your device for up to 90 days. We use them to understand which advertisement or campaign led to a call, and to measure advertising performance. Our call tracking provider may also use this information to show a campaign-specific phone number on the page.
Advertising and analytics providers we use, including Google, may set their own cookies or similar technologies. You can block or delete cookies in your browser settings. Blocking them does not prevent you from using this site or calling us.
Analytics
We use analytics and call tracking tools to measure traffic and call volume. These tools process usage data on our behalf and may combine it with the advertising identifiers described above.
Calls may be recorded
Calls to the numbers shown on this site may be recorded or monitored for quality, training, routing and record-keeping purposes. Calls are handled by third-party call routing and call tracking service providers acting on our behalf, and may be transferred to an independent HVAC provider. If you do not want your call recorded, do not call; email us instead at contact@usacoolingtechs.com.
How your information is shared with providers
USA Cooling Techs is a referral service. When we connect you with an independent HVAC provider, that provider receives the information needed to contact you and perform the work, which typically includes your name, phone number, service address or ZIP code and a description of the issue. The provider is an independent business and handles your information under its own privacy practices, not ours.
We also share information with:
- Call tracking, call routing and telephony service providers.
- Hosting, analytics and advertising measurement providers.
- Professional advisers, or where required by law or legal process.
We do not sell your information to unrelated third parties for their own marketing.
Retention
We keep call records, recordings and site usage data for as long as needed for the purposes described here and to meet legal and accounting obligations, then delete or anonymize them.
Your choices
- Ask us what information we hold about you, or ask us to delete it.
- Ask us to stop contacting you.
- Clear or block cookies in your browser.
To make a request, email contact@usacoolingtechs.com. We may need to verify your identity first.
Children
This site is intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy. The date at the top of the page shows when it was last changed.
Contact
USA Cooling Techs
contact@usacoolingtechs.com